All ticket sales are final. There are no refunds unless an event is canceled and not rescheduled. You may exchange tickets, 24 hours in advance, based on availability, for a fee of $4.00.

A $2.50 facility fee per ticket will be applied to all single ticket purchases at the box office (via telephone). An additional $3.50 Service fee per ticket will be applied to all single ticket online purchases. All fees are nonrefundable. In the case of a cancellation, only the face value of the ticket will be refunded.

In the event of a sold out performance, unclaimed tickets are released for sale at the box office 5 minutes after curtain time. If you arrive after this time and your tickets have been released we can offer no refund but we are willing to exchange your seats into another performance of the same show. If this is not possible we can offer you a credit for a tax-deductible donation to the Valley Youth Theatre for the cost of your ticket.

If any member of a party is feeling sick we require that person to stay home—their ticket can be exchanged or fully refunded. Symptoms of COVID-19 infection include headache, loss of taste or smell, sore throat, diarrhea, congestion or running nose, and/or a temperature of 100.4 or higher. VYT reserves the right to implement any additional COVID-19 mitigation strategies which may be put into effect if deemed necessary to protect the health and well-being of our young performers. If a patron is uncooperative with any of Valley Youth Theatre’s safety precautions, they are subject to removal from the theatre without a refund. PATRON ASSUMPTION OF RISK, WAIVER OF LIABILITY, AND COVID-19/ COMMUNICABLE The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. Valley Youth Theatre has put in place reasonable preventative measures to reduce the spread of COVID-19. While rules, guidance, and personal discipline may reduce your risk, the risk of serious illness and death does exist. Valley Youth Theatre, despite its reasonable efforts to follow applicable guidelines, cannot completely mitigate the transfer of communicable diseases like COVID-19. Attending a performance at Valley Youth Theatre includes possible exposure to COVID-19, and any resulting illness or injury from it. By attending a performance, each guest assumes the risk of personal injury, medical treatment, illness, and/or death that may result. Furthermore, everyone who attends a performance releases and waives Valley Youth Theatre, the City of Phoenix, and all officers, directors, agents, employees, and representatives of these institutions from any and all liability, causes of action, claims, damages, or other costs arising out of any exposure to or illness or injury from a communicable disease, including COVID-19, which may result from having attended a performance. Valley Youth Theatre reserves the right to update our safety precautions at any time.

Latecomers to events will be seated at the discretion of the management at a suitable break in the performance.

Valley Youth Theatre offers a unique concierge-style service for parties, fundraisers and incentive programs. Looking to raise money for your organization? Buy every seat in the house to get half-off regular ticket prices and re-sell them at a markup for your fundraiser. Groups of 20 or more can save BIG on family-friendly entertainment that is on par with any professional theater group in the Valley!* To reserve group tickets or for more information about fundraising options, call our box office at 602.253.8188 ext. 1 or email boxoffice@vyt.com. We apologize that fundraising opportunities are not available during our season opening and closing productions at the Herberger Theater Center in August and June. Winner of more than four dozen National Youth Arts awards, *voted “Best Live Theater” on azcentral.com and rated “Best Place to Take a Bow” by Phoenix Magazine, VYT produces six mainstage shows each season